1. Information We Collect
To provide you with our seamless shopping experience, we collect the following types of information:
Personal Information
- Contact Details: Name, email address, shipping address, and phone number
- Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
- Order Information: Purchase history, product preferences, and shopping cart contents
- Account Information: Username, password (encrypted), and profile preferences
Technical Information
- Device Data: IP address, browser type, device type, and operating system
- Usage Data: Pages visited, time spent on site, click patterns, and referral sources
- Location Data: General geographic location for shipping and tax calculations
2. How We Use Your Information
We use your information exclusively to enhance your shopping experience:
- Order Processing: To process and fulfill your orders for our premium apparel including Accessories, Bags, Footwear, and Outerwear
- Customer Service: To provide personalized support and address your inquiries
- Shipping & Delivery: To arrange worldwide shipping via EMS, DHL, or FedEx from our Fresno headquarters
- Payment Processing: To securely process transactions through our certified payment partners
- Personalization: To recommend products that match your style preferences
- Security: To protect against fraud and unauthorized transactions
- Legal Compliance: To meet our legal obligations and enforce our terms
3. Data Sharing and Disclosure
We value your privacy and only share your information when necessary:
Service Providers
- Payment Processors: Visa, MasterCard, JCB, and PayPal for secure transaction processing
- Shipping Partners: EMS, DHL, and FedEx for reliable worldwide delivery
- Analytics Providers: To understand and improve our website performance
Legal Requirements
We may disclose information when required by law, court order, or governmental authority, or to protect our rights and property.
4. International Data Transfers
As a global retailer serving customers worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all international data transfers comply with applicable privacy laws and maintain the same level of protection described in this policy.
5. Data Storage and Security
Your security is our priority, and we implement enterprise-level protection measures:
- Encryption: All sensitive data is encrypted using 256-bit SSL encryption
- Secure Storage: Payment information is never stored on our servers
- Access Controls: Strict internal access controls and authentication protocols
- Regular Audits: Continuous security monitoring and vulnerability assessments
- Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
6. Your Rights and Choices
You have control over your personal information:
- Access & Correction: Right to access and update your personal information
- Data Portability: Right to receive your data in a structured, machine-readable format
- Deletion: Right to request deletion of your personal information, subject to legal requirements
- Marketing Preferences: Right to opt-out of marketing communications at any time
- Account Management: Ability to manage your preferences through your account settings
To exercise any of these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
Essential Cookies
- Session management and shopping cart functionality
- Security and fraud prevention
- Payment processing
Analytical Cookies
- Website performance monitoring
- User behavior analysis
- Service improvement
Preference Cookies
- Language and currency preferences
- Personalized product recommendations
- Remembering your login preferences
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
8. Children’s Privacy
Fashion Starts Shop does not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.
9. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Information
For privacy-related questions, concerns, or to exercise your rights, please contact our dedicated team:
Email: [email protected]
Response Time: Within 24-48 hours during business days
Physical Address:
Fashion Starts Shop
4381 Edgewood Avenue
Fresno, US 93704
Fashion Starts Shop – Built for comfort. Styled for you. Committed to your privacy.
